Returns & Refunds

Customers may return items within 60 days of purchase with valid proof of purchase. Returns are processed through either mail or in-store exchange.

Returns on custom orders are evaluated at the sole discretion of HandleIT. Each custom order return will be handled on a case-by-case basis, considering the unique nature of personalized products.

  • Items showing signs of use or damage
  • Products specifically manufactured to customer specifications
  • Altered or modified items
  • Certain safety-sensitive or personalized products
  • Returns may be processed at the lowest recent sale price
  • Merchandise credit or exchange may be offered
  • A valid government-issued photo ID might be required
  • Holiday purchases between November 1-30 may have extended return windows until February 1 of the following year

Help & Info

Shipping & Delivery

Lorem ipsum dolor sit amet, consectet adipiscing elit,sed do eiusm por incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea sint occaecat cupidatat non proident, sunt in culpa qui officia mollit natoque consequat massa quis enim. Donec pede justo, fringilla vitae, eleifend acer sem neque sed ipsum. Nam quam nunc, blandit vel, ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu

Lorem ipsum dolor sit amet, consectet adipiscing elit,sed do eiusm por incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea sint occaecat cupidatat non proident, sunt in culpa qui officia mollit natoque consequat massa quis enim. Donec pede justo, fringilla vitae, eleifend acer sem neque sed ipsum. Nam quam nunc, blandit vel, ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu

Lorem ipsum dolor sit amet, consectet adipiscing elit,sed do eiusm por incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea sint occaecat cupidatat non proident, sunt in culpa qui officia mollit natoque consequat massa quis enim. Donec pede justo, fringilla vitae, eleifend acer sem neque sed ipsum. Nam quam nunc, blandit vel, ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu

Frequently Asked Questions (FAQs)

Products & Features

Our rods feature a patented custom handle designed for unmatched comfort, control, and performance. They’re built to handle both freshwater and saltwater fishing, making them versatile and reliable for every angler.

Yes! Our lightweight design and comfortable grip make them ideal for fishing from a kayak or canoe.

We use high-quality, durable materials, including premium blanks and components, to ensure strength, sensitivity, and longevity.

Yes, our Standard Rod comes in two variations: Black-Blue and Black-Orange.

Shipping & Returns

 

Orders typically ship within 3–5 business days. Delivery times vary based on your location and chosen shipping method.

Yes, we offer international shipping. Rates and delivery times vary depending on the destination.

We accept returns within 30 days of purchase for unused items in their original condition. Please see our full return policy for details.

Warranty & Repairs

Handleit rods come with a limited 1-year warranty against manufacturing defects. Please keep your proof of purchase to make a claim.

Contact our customer service team with details about your issue and proof of purchase. We’ll guide you through the next steps.

Yes, we offer repair services for a reasonable fee. Contact us for a quote and instructions.

Wholesale

Yes, we have a wholesale program for retailers. Visit our Wholesale page or contact us for more information.

Fill out the wholesale application on our website, and a team member will get in touch with you to discuss the next steps.

Absolutely! We supply wholesale partners with promotional materials to support your sales efforts.

Order & Payment

We accept all major credit cards, PayPal, and other secure payment options.

Yes, you’ll receive a tracking number once your order has been shipped.

If your order hasn’t shipped yet, we can help you modify or cancel it. Contact us as soon as possible for assistance.

General Questions

All our rods are proudly designed and assembled in the USA.

We currently sell exclusively online and through our retail partners.

You can reach us via email, phone, or through the contact form on our website. Our team is here to help!

Claims & Questions

Please fill out the below form with claim details or questions. Thank you!